How T-REX Works
A walkthrough of your workflow at each subscription tier.
Start a work order — type or dictate the customer complaint, and snap a photo of the data plate to auto-fill machine details.
Record the hour meter reading so the service record reflects the machine's usage at the time of repair — it's carried into the session and included on the write-up and PDF.
Use the free Notes Taker to document the repair as you go — dictate with talk-to-text or type manually. Every entry is automatically timestamped and dated, so multi-day jobs keep a clear day-by-day record. No credits charged.
Tap T-REX (1 credit) for quick diagnostic support — the 2-3 most likely causes and first checks — then ask up to 5 follow-up questions free.
Generate a simplified Three C's summary (1 credit) — Complaint, Cause, Correction — built from your session notes.
Download the finished write-up as a PDF for your records or the service office — free, no credits charged.
Share the work order with teammates by email — collaborators get real-time view and note access with live presence indicators, so everyone on the team stays in sync on the same repair.
Your personal repair history builds up over time, so you can search past jobs for similar issues.
The Tech Notes Workflow
From first observation to finished write-up — here's how notes flow in every work order session.
Open the Notes tab in any work order session and capture observations as you work — dictate with talk-to-text in your language, or type manually.
Every entry is automatically timestamped and dated the moment you save it, building a day-by-day journal across multi-day jobs — no manual tracking required.
When the job is done, tap 'Generate Write-Up' — T-REX aggregates all your timestamped notes into a structured Three C's summary (Complaint, Cause, Correction) in one click.
Review, edit any field, then download as a branded PDF or email it straight to the office or customer — the write-up is ready for the work order.